We have insights on market trends principally because we are very good listeners. Indeed, NetSfere -- the most robust, secure and scalable enterprise messaging solution on the market today -- was developed based on what we heard our customers say they needed, time and time again.
When there's a market need, or a customer need, we answer it quickly and we answer it well. Proof of that is our more than 130 million global subscribers and our market leader status in a wide range of sophisticated, scalable messaging solutions for carriers and enterprises.
As you read through the posts below, you may think of an organizational interest or need that relates to messaging and mobility. If so, please get in touch with us. If we don't already have the solution in hand, there's a good chance we can build it for you.
– Anurag Lal
Mobile messaging is helping drive business continuity for enterprises across the globe. The ongoing shift to a mobile-centric workforce and the mainstream adoption of remote working as a result of the COVID19 pandemic are transforming how employees communicate.
Zoom is offered as an enterprise app, but it was never designed to be an enterprise-grade SaaS, and as a result it falls short of not only security and encryption, but provides no control to the enterprises to mandate the use of the of platform in a compliant and secure manner.
The terrible reality that is the COVID-19 health crisis has left an indelible and far reaching impact on society affecting everything from how we live to how we socialize to how we work. As the coronavirus pandemic continues to spread worldwide, public health and safety concerns are shifting workplace dynamics to remote working.
WhatsApp announced that it has now reached more than 2 billion monthly users worldwide, and this growth in usage should be cause for concern for enterprises. Why? Because employees are increasingly relying on WhatsApp and other consumer-grade messaging apps for business communication, which introduces a host of problems.
The enterprise communication landscape is rapidly evolving with developments in AI and 5G shaping a new era of mobile communication. While these innovative technologies have the power to transform business communications, it is critical for enterprises to address and present dangers of legacy/fragmented enterprise communications solutions and consumer-grade messaging tools that are not built to keep pace with transformative technologies like AI and 5G.
As IT decision makers map out their priorities for 2020, securing communications should be at the top of the list. An examination of the good, the bad and the ugly of mobile messaging clearly illustrates why securing enterprise messaging should be an imperative for organizations large and small.
Facebook announced plans to launch a digital currency called Libra, a stable coin linked to the value of other currencies like the U.S. dollar and the Euro. As part of this initiative, Facebook developed Calibra, a cryptocurrency wallet for sending digital currency that will be built into Facebook Messenger and WhatsApp.
Apple recently introduced its iPhone 11 product line for 2019/2020 but held off introducing 5G-enabled phones. With 5G in its infancy and still a work in progress, Apple is taking the wise approach in waiting to roll out 5G phones.
“Tough” is an understatement to describe the challenges Mark Zuckerberg has faced regarding user security. While many Americans saw the individual headlines regarding the company’s never-ending turmoil, the continuous mishaps blended into one.
By 2020, the number of connected devices will grow from 21 billion to 30 billion, further opening the door to economic growth and technological innovation. While the Internet of Things (IoT)-connected devices have gained popularity over the past several years, innovation in cellular connectivity has not completely caught up.
Earlier this year, Facebook announced plans to consolidate the company’s three main messaging platforms – WhatsApp, Messenger, and Instagram – allowing for all-in-one, cross-platform messaging. In a statement to The New York Times when this news originally broke, the social network said that it wants to build the best messaging experience.
Uber execs are under fire for using an encrypted chat app that allows users to automatically "disappear" messages. Although the company was smart to use encrypted messaging, it also made some mistakes – and Uber’s example provides important lessons for other enterprises.
Mobile messaging is must-have technology for communication and productivity in the workplace. But the use of consumer messaging apps in the enterprise is at an all-time high, creating major risks and challenges for organizations across a range of industries.
The Mobile World Congress is rapidly approaching and this year, one of the big stories is secure messaging — specifically, how the latest mobile trends will impact the sharing of data and information across the enterprise.
You may have read that Deutsche Bank recently banned WhatsApp and other similar products on all employee-owned phones.
Across the healthcare sector, clinicians and administrators have abandoned pagers and other outdated technologies in favor of secure messaging platforms that allow employees to instantly share information and files with coworkers.
Last week, WhatsApp made the kind of news that causes a CEO to cringe. A security researcher at the University of California discovered a backdoor in WhatsApp that Facebook (WhatsApp's parent company) and others can use to read encrypted messages.
Growing brands recognize that the customer is king. Across all industries, memorable and exceptional customer experiences are replacing price, purchase history and other variables as drivers of customer acquisition and loyalty.
If a tech company starts out serving a consumer market, can they subsequently transition to the enterprise market? Based on what I’ve seen, it’s an uphill battle. Right now, as I write this, I have numerous competitors trying to make the transition.
Consumer trust and engagement is an imperative for a healthy mobile ecosystem. Anurag Lal, CEO of MEF Member Infinite Convergence, explains how self-regulation and technology innovation can protect the mobile industry’s value proposition.
Chatbots are a hot technology topic these days, and for good reason.
If you’re new to the concept of chatbots, just think of them as, literally, a combination of “chat” and “bots.”
I am giving a keynote speech on this topic at the upcoming MEF Global Consumer Trust Summit in San Francisco, and, as such, thought I would share some of my thinking regarding consumer trust and online privacy.
At the recent Google I/O 2016 conference, Google announced the release of Allo, a new messaging app that is designed to make the company more competitive in the crowded mobile messaging space.
With the Internet of Things (IoT), the Internet and networks are expanding into new territory, staking a claim in kitchens, industrial shop floors, cars, energy grids and hospitals.
Will mobile carriers soon experience an uptick in customer cancellations for phone calling services?
Some have predicted that phone providers may experience a trend that is very similar to the cord cutting phenomenon that has impacted cable companies.
Doctors and nurses can now send electronic messages to each other with the blessing of The Joint Commission, a highly respected organization that accredits and certifies nearly 21,000 health care organizations and programs in the United States.
It’s been fascinating to see how technology has transformed enterprise communications. But current and emerging mobile technologies are also creating new security challenges — challenges that could create an unfortunate communications crisis for many enterprises.
My current favorite relates to what we do at NetSfere and it’s BYOMP, an abbreviation I’ve coined that hasn’t gone mainstream yet. It’s closely related to the BYOD (Bring Your Own Device) trend that has been in the news extensively for the last four or five years.
Here’s my simple take on the future of secure enterprise messaging. In short, secure messaging will ultimately be a phrase that goes the way of the dinosaurs because all messaging will be secure. But that future is a distant one.