Omnichannel Engagement

Create and deliver personalized content at any touchpoint of the customer conversation journey.

Simple, Convenient Content Creation

Take control of the messages your enterprise sends to your customers with our user-friendly editing environment WYSIWYG (What You See Is What You Get) template editor. Create and edit custom content and templates while also previewing messages before they are sent.

Management of Dynamic Messaging Content

Gain greater control and flexibility over messaging content and users experience. Develop a rich experience with Omnichannel Dynamic Messaging Content.

Personalized Experiences

Customize each message based on user’s preference, history, and behavior to address user’s questions, issues, and demands.

Workflow

High quality is created through checks and balances of Content Management workflow which sequences the steps of Change Management Requests cycle from start to finish.