Your enterprise operates in a global business environment. And that means your enterprise messaging system has to be capable of operating in a global business environment, too. Whether you realize it or not, your messaging technology may be limiting your multinational company’s ability to leverage communication as a driver of productivity, revenue and operational efficiency.
Thanks to the rapid adoption of mobile technology in the workplace, messaging is displacing email and other technologies as a preferred method of corporate communication.
In addition to providing a more convenient way to share information with internal and external stakeholders, robust enterprise messaging systems let users instantly transmit and receive enhanced media, push notifications and other types of content via mobile devices.
But while enterprises often enjoy advanced messaging capabilities at home, their ability to take advantage of enhanced instant messaging suffers in the global arena. Without an enterprise messaging system that has been designed for international use, enterprises face several serious risks, including:
When companies do business overseas, seamless and reliable communication becomes even more important because small glitches in communication technology can result in lost revenue opportunities, operational disruptions and other negative consequences. In a worst-case scenario, the implementation of a failure-prone platform forces users to rely on their consumer-grade messaging solutions – substantially increasing risk to the enterprise.
By implementing an enterprise messaging system built for the rigors of the global marketplace, you can ensure the integrity of communications among employees, customers and other stakeholders.
Selecting a world-class enterprise messaging platform isn’t as straightforward as it sounds. In today’s crowded messaging technology marketplace, there is an overabundance of solutions and services to choose from, making it difficult to identify the system that is the right fit for your organization.
However, there are a handful of must-have features and characteristics to look for when you’re in the market for a capable enterprise messaging system with global capabilities.
At Infinite Convergence, we specialize in equipping mid- to large-sized organizations with the messaging platforms they need to significantly improve communication with employees, customers and partners worldwide.
If you’re tired of dealing with international communication snafus in your enterprise, let’s talk. Contact us today to learn more about Infinite Convergence’s best-in-class enterprise messaging system.
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