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Harness the power of EMS
A2P Messaging Platform to
Grow Your Business
The Enterprise Messaging Service Edge
Infinite Convergence's Enterprise Messaging Service (EMS) A2P Messaging provides enterprises a secured, reliable, cloud-based messaging platform backed by 2000 years of combined carrier-grade messaging experience in delivering trillions of messages yearly globally. The EMS A2P Messaging platform enables enterprises to better engage their customers and partners globally by leveraging the innovative messaging solution tailored to the industry or enterprise's need.
Benefits
Reduced Time To Market
The Enterprise Messaging Service allows you to immediately start with a working, proven A2P messaging platform designed for enterprise customers.
Converged Messaging and Chat
Enterprises can build customized chat apps based on the API sets provided by the Enterprise Messaging Service, thus enabling a single app for both chat and messaging.
Reliable Proven Technology
The Enterprises Messaging Service is a reliable, proven messaging service with a track record of performance in Tier-1 networks, enterprises and service providers worldwide.
Future Proof
The Enterprise Messaging Service is a highly scalable platform that offers a combination of SMS, MMS, IP Push Notification, email and text-to-speech, allowing enterprises and service providers to grow their messaging technology alongside their businesses.
Global Delivery
With coverage through 800 cellular service providers in 180 countries, your organization can access 6.8 billion mobile devices through a single connection, ensuring message delivery to customers, employees and partners worldwide.
Rich Analytics
Rich Management Portal and Analytics offer deeper insights into your customers’ behaviors and provide a more accurate gauge of campaign success.
How it Works ?
EMS Application to Person (A2P) Messaging Platform
Intelligent Routing
Ensure near 100% delivery success rates with a variety of delivery methods – including SMS, MMS, Push Notifications, voice and email – as well as our automatic fallbacks to alternate delivery methods.
Security
Secure communication to and from the EMS is ensured using secure protocols. All Personally Identifiable Information (PII) at rest and all data stored to disk are encrypted; options are also available to disable message body storage completely. Additionally, the EMS is PCI (Payment Card Industry) compliant.
Control
Manage campaigns, view statistics and logs, and manage your account information using our intuitive, web-based portal. Role-based access control allows your enterprise admin to view and control all sub-accounts.
Validation
Each number is verified to determine the type (mobile or landline) and if it’s active to ensure the appropriate message (text or voice) is sent only to active numbers to reduce delivery costs and increase open rates.
Rich Analytics
Measure the effectiveness of your messages and get a deeper insight into customers using valuable statistics.
Data Archiving
Have peace of mind knowing that all of your data is stored in encrypted, redundant storage and can be stored for a configurable length of time.
Content Management System(CMS)
Create, edit, and manage customized messaging content using easy-to-use templates in conjunction with a service that delivers formatted notifications to customers via SMS and email.
EMS A2P Messaging Solutions
Short Message Service
Deliver uncluttered, short and long messages to your users instantly and effortlessly.
Multimedia Messaging Service
Include MMS to make an impact with your users by expanding and enhancing their experience with pictures, video, and other rich media content.
Voice
Send high quality, customized voice messages to your users in their choice of language. Consider the advantages of a broader reach for situations when texts aren’t deliverable or only a landline number is available.
Push Notifications
Quickly and reliably reach connected iOS and Android users on their smartphones, regardless of their location. Our IP Delivery Plus Service enhances Push Notifications by using SMS as a fallback.
Communicate with users worldwide via email. Customize each email for a personalized effect.
Chat
Quickly and securely engage users in a live chat experience on their mobile, web, and desktop applications via Wi-Fi or cellular data connection.
Value-Added Services
1-Way and 2-Way Messaging
1-Way and 2-Way Messaging, powered by the EMS A2P Cloud Messaging platform, equips enterprises with an exceptionally robust set of unilateral and interactive messaging capabilities, providing instant and secure communication with your users around the world.
Text-2-Speech
Text-2-Speech, powered by the EMS A2P Cloud Messaging platform, enables enterprises to reliably deliver their messages using a unique blend of SMS and voice. We know if your phone numbers are mobiles or landlines, and can send the appropriate type of message (SMS or text converted to voice), and can fall back to voice if an SMS is not deliverable. Enterprises even have the flexibility of providing different voice messages (or none at all!) depending on if a human or answering machine answers.
One-Time Passcodes (OTP)
Our dual combination of SMS- and Voice-driven OTP enables enterprises to increase their effectiveness in sending one-time passcodes to their users. Enterprises are free to manage OTP generation and validation using their own discretion, while Convergence provides OTP delivery to your users worldwide. With our proven performance in Tier 1 MNO networks and intelligent routing, your mobile delivery success rate will be close to 100%.
Two Factor Authentication (2-FA)
Our SMS- and Voice-powered 2-FA solution enables enterprises to strengthen their security with a second layer of credentials for user verification, remote logins and online transactions. It is an on-demand, time-sensitive, One-Time Passcode (OTP) generated and sent via an SMS or Text-2-Speech phone call to a user's registered phone number. Only the correct combination of something a user owns (OTP) and something the user knows (e.g., username and password) successfully verifies the user at registration and login, and authenticates and authorizes online transactions.
Campaign Manager
Create, schedule, test and launch exciting messaging campaigns to your desired target audience. Use our centralized control and management capabilities to send broadcast, two-way, poll and contest-related campaigns. Ensure you comply with today’s Mobile Marketing guidelines using our easy-to-use, automated opt-in and opt-out solution.
Content Management System (CMS)
The CMS provides an enterprise user with an easy-to-use system for creating, editing, and managing customized messaging content via templates. CMS, together with the EMS A2P Messaging Platform, delivers customized notifications to customers via SMS and Email.
EMS Plus
Infinite Convergence's Enterprise Messaging Service (EMS) Plus is a customizable, cloud-hosted messaging platform that can be tailored to the needs of mid-to-large enterprises across a wide range of verticals, including Healthcare, Hospitality, Finance, Retail, Travel, Telecom & Media.
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