In his role as Assistant Vice President – Americas Sales, Bob is responsible for driving the U.S. enterprise sales team and strategic reseller relationships. He brings more than 20 years of hands-on experience in communications software solutions and telephony technologies, including mobile messaging, computer telephony integration (CTI), and middleware alerting solutions. His expertise concentrates on a variety of vertical markets including Healthcare, Public Safety, Government Sector, Hospitality and Financial Services. As trusted client advisor, Bob focuses on the results the clients are looking to achieve, versus transactional product sales.
Prior to joining Infinite Convergence Solutions, Charland served briefly as Chief Revenue Officer – Americas at Red Box Recorders as well as a variety of marketing and sales leadership roles at XTEND Communications, Amcom Software and Spok Inc. where he served as Regional Vice President of Sales and Government Solutions. In this role, Bob worked with key acute care hospitals systems, IDNs, emergency 9-1-1 call centers, DoD initiatives, defense contractors and brand name Fortune 500 clients to solve specific, high impact communications challenges and workflow issues.
Bob holds a Bachelor of Arts in Political Science and International Relations from The Citadel, The Military College of South Carolina and is a U.S. Patent holder for on-demand call recording solutions.
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