Mobile messaging is must-have technology for communication and productivity in the workplace. But the use of consumer messaging apps in the enterprise is at an all-time high, creating major risks and challenges for organizations across a range of industries.
In fact, the threat posed by employees’ use of consumer messaging technologies is so severe that it’s time to sound the alarm. Why? Because whether you know it or not, consumer messaging apps are ticking time bombs in your enterprise.
The question isn’t whether consumer-grade messaging will create a disaster for your organization (they will). It’s a question of when – and disaster is likely to happen a lot sooner than you think.
How widespread are consumer messaging apps in the workplace?
The modern workforce uses messaging technology to improve communication and develop more collaborative workflows. Since employees are happy with the functionality of their messaging apps, employers often assume that their organizations’ messaging technologies are robust enough for business purposes.
That’s a big – and potentially catastrophic -- mistake. In many cases, employees are relying on messaging apps that were never intended for enterprise communications.
At NetSfere, our most recent Pathfinder report uncovered alarming insights about the use of consumer-grade messaging solutions in today’s enterprise. Here’s what we discovered:
Armed with personal mobile devices, record numbers of employees depend on consumer messaging apps for workplace communication. Although employers are generally happy to embrace the benefits of BYOD and messaging, there is a growing awareness that consumer messaging apps create massive risks to customers and the enterprise in general.
Consumer messaging technology introduces several specific risks to the enterprise
Most employers don’t realize how much employees rely on consumer-grade messaging apps to communicate business data and information internally or with outside stakeholders like vendors and clients. Even worse, enterprise employers don’t fully appreciate the risks consumer messaging technologies create for the organization.
Secure enterprise messaging is the best response to consumer messaging apps
How should your organization respond to the use of consumer messaging apps in the workplace? Prohibiting employees from using mobile messaging as a communications medium isn’t a realistic option. Just ask Deutsche Bank and other organizations that have banned messaging outright.
Instead of improving the organization’s communications ecosystem, a ban is just an admission that the business doesn’t know how to mitigate risk. And guess what? Employees will continue to use consumer-grade messaging apps if you don’t provide a company-sanctioned alternative.
Secure enterprise messaging technology is the right response to the ticking time bomb of consumer-grade messaging because it’s the best defense against security and compliance risks. Furthermore, it adds layers of reliability, control and convenience that aren’t available in the consumer messaging marketplace.
That’s where NetSfere enters the picture. Our secure enterprise messaging service provides a flexible and affordable solution for the mobile messaging condundrum, equipping enterprises with the technology to quickly achieve secure, compliant and reliable messaging.
So here is the bottom line: If your organization continues to rely on consumer messaging apps, you are needlessly exposing your business to serious risks. Get smart. Transition now to a secure enterprise messaging service like NetSfere before time runs out and you’re facing a disaster that you could have easily prevented.